When you place an order on our site, your card is debited in GBP immediately and not at the time of shipment.

If you wish to obtain a refund, this can be done by contacting us at contact@branelo-store.com, you have 24 hours after ordering to do so.

A refund takes between 3 and 5 business days to return to your account. If you used Paypal, the refund is immediate.